Jw Marriott Phuket Resort & Spa - Mai Khao

231 Moo 3, Mai Khao, Mai Khao, Thailand, 83110  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Jw Marriott Phuket Resort & Spa - Mai Khao

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

24-hour

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Babysitting

Paid babysitting/ Child services

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Private swimming pool

Lazy river

Air conditioning

In-room air conditioning

Facilities for kids

Video games

Game room

Children's play area

Children's pool

Kids club

High chairs

Children's buffet

Cribs/ Baby cots

DVDs/ Videos for children

Board games

Private beach

Beach bar

Private beach

Sun loungers

Beach umbrellas

Beach volleyball

Editorial review:

This hotel is located on a fairytale-like beach with a beautiful spa, impeccable service, large rooms, balconies, and amazing silk bedding. There are several dining and amusement choices, and it's far from the hustle and bustle of town, which is good for those who want to relax.

Verified Reviews:

  • Happy hour from 5pm to 6.30pm - Bed is huge - Would go back anytime
  • Full kitchen - Free good wifi - Great a/c
  • Large flat screen tv - Staff does have poor english - Bathroom was huge
  • Shuttle service to patong beach - Location is fantastic - Rooms are beautiful
  • Resort is huge - Beach is very clean - Staff is very friendly

Overview

The 5-star Jw Marriott Phuket Resort & Spa provides guests with an elegant accommodation featuring 24-hour reception, medical service and housekeeping. Operating in Mai Khao since 2001, this hotel features Italian architecture and modern comforts.

Jw Marriott Phuket Resort & Spa is located adjacent to the tropical local beach. The center of Mai Khao is 5 km away from the venue.

The hotel allows quick access to a national park and parks.

Jw Marriott Phuket Resort & Spa is located within a 15-minute drive from Phuket International airport.

Rooms

Jw Marriott Phuket Resort & Spa features rooms with a rustic interior and a beautiful view of the sea. Guests will enjoy views of the Andaman Sea from their rooms. These rooms have wooden floor and comfortable furniture.

Eat & Drink

Breakfast is served in the café each morning. Guests can also enjoy Japanese meals at the sophisticated restaurant. The Poolside bar serves refreshing drinks and features billiards and a terrace. The coffee shop Kabuki Japanese Cuisine Theatre is about 100 meters away.

Services

Guests of Jw Marriott Phuket Resort & Spa are welcome to use computer equipment, a video projector and a conference room.

Relax

Jw Marriott Phuket Resort & Spa offers a sundeck, an outdoor swimming pool and a golf course to ensure guests' comfortable stay. The property provides aqua fitness, a fitness center and a jogging track along with windsurfing, scuba diving and horse riding.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   265.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • On-site parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Coffee shop
  • Exterior corridors
  • Lobby
  • Multilingual staff
  • Smoke detectors
  • Mobile phone network

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Scuba diving
  • Snorkeling
  • Canoeing
  • Sailing
  • Aqua fitness
  • Mountain biking
  • Cycling
  • Outdoor tennis court
  • Beach volleyball
  • Golf course
  • Billiards/ Pool tables
  • Table tennis
  • Jogging track
  • Aerobics

Services

  • Paid airport shuttle
  • Free city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Full board
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Beach bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Buffet breakfast

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • High chairs
  • Paid babysitting/ Child services
  • Video games
  • Children's buffet
  • Board games
  • DVDs/ Videos for children
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Private swimming pool
  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Lazy river
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Pool view

Room facilities

  • In-room air conditioning
  • Heating
  • Free in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Patio
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Separate tub and shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror

Self-catering

  • Refrigerator
  • Electric kettle
  • Microwave
  • Cookware/ Kitchen utensils

Bedroom

  • Premium bedding
  • Down duvets

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • Paid movies/Video
  • DVD player
  • International calls
  • Direct dial telephone
  • Plug adaptor
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 3 years
Extra bed FREE
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Jw Marriott Phuket Resort & Spa - Mai Khao Mai Khao location
Show big map »

Hotel Address:

231 Moo 3, Mai Khao, Mai Khao, Thailand, 83110

Get directions
City Center
  • Mai Khao
    3.0 mi
Airports
Restaurants
  • Kabuki Japanese Cuisine Theatre (cuisine: Japanese)
    300 ft
  • The Coffee Club (cuisine: Contemporary, Thai)
    1300 ft
Beaches
  • Mai Khao Beach
    1.3 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    265

Hotel Awards

ThaiHOTEL AWARDSRecommendedMai KhaoJw Marriott Phuket Resort & Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Thailand

Use Badge

Rooms and availability

Standard Double Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Double beds or 1 King-size bed

  • Check Prices
Room Description:

Standard|1 King Or 2 Double Beds - Garden View - Wifi, Fridge

One-Bedroom Oceanfront King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
Room Description:

Ocean Front One Bedroom Suite, 1 King, Whirlpool fits 2, Mini fridge, 169sqm/1818sqft, Living/sitting area, Dining area, Wireless internet, for a fee, Wired internet, for a fee, Coffee/tea maker, 42in/107cm LCD TV

One-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Suite|1 Bedroom Suite - 1 King Bed - Wifi, Mini Fridge

One-Bedroom Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|SUITE ONE BEDROOM

One-Bedroom Oceanfront Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Terrace
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
  • Radio
Room Description:

SUITE OCEAN FRONT ONE BEDROOM. BED & BREAKFAST. Standard rate

Jw Marriott Phuket Resort & Spa photos Room
Deluxe Double Room
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds, 2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Wardrobe/closet
  • Tiled/marble floor
  • Soundproofed windows
  • Outdoor furniture
  • Blinds
  • Connecting room
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Trash cans
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Cribs/baby cots
  • Linen
  • Down/feather pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • Computer hookup
  • DVD player
  • Radio
Room Description:

Deluxe|Double Room - With Breakfast. Deluxe Terrace-Bed & Breakfast-Standard

Jw Marriott Phuket Resort & Spa photos Room
Deluxe Flat
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Bathtub
    • Balcony
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Tiled/marble floor
  • Soundproofed windows
  • Outdoor furniture
  • Connecting room
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Cribs/baby cots
  • Linen
  • Down/feather pillows
  • Dining:Mini-bar
  • Electric kettle
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • DVD player
  • Radio
Room Description:

This double room has a balcony, seating area and flat-screen TV.

Jw Marriott Phuket Resort & Spa Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
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  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • City Center2.9 mi

Monuments and Landmarks

  • Sarasin Bridge2.3 mi

Local attractions

  • Mai Khao Beach1.3 mi
    PhuketThailand
  • Nai Yang Beach4.9 mi
    Sakoo, Phuket
  • Khao Phra Thaeo National Park10.7 mi
  • Splash Jungle Waterpark3.5 mi
    65 Moo 4 Mai khao Soi 4
  • Bang Tao Beach10.5 mi
    Bang Tao Beach, Phuket

Near the hotel

  • Turtle Village Shops & Cuisine1300 ft
    889, Moo 3 Mai Khao Beach

    Restaurants nearby

    • Kabuki Japanese Cuisine Theatre300 ft

      Address: 231 Moo 3
      Phone: 66-76-338000

      66% likes this, based on 48 reviews
      Cuisine: Japanese

    • Sea.Fire.Salt1700 ft

      Address: 888 Moo 3 ,Tumbon Mai Khao

      71% likes this, based on 62 reviews
      Cuisine: Asian

    • The Coffee Club1300 ft

      Address: The Turtle Village

      72% likes this, based on 136 reviews
      Cuisine: Contemporary, Thai

    • JJ's Bar & Food2500 ft

      Address: Phuket, 83110 Thailand
      Phone: 0869546967

      71% likes this, based on 34 reviews
      Cuisine: Thai

    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  12 pm
    • Number of rooms:
      265

    Hotel Awards

    ThaiHOTEL AWARDSRecommendedMai KhaoJw Marriott Phuket Resort & Spa

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Thailand

    Use Badge

    Jw Marriott Phuket Resort & Spa Reviews

    Guest reviews are submitted by our customers after their stay at Jw Marriott Phuket Resort & Spa

    Average guest rating

    8.6out of 10
    Superb
    Based on 59 reviews

    Rating by category:

    Rooms
    8.0
    Value
    10.0
    Location
    8.0
    Service
    9.5

    Guest reviews

    • Family with children
      7.4

      Really liked the lush greenery, the three swimming pools, and children's facilities. The staff were of course very friendly and helpful.

      Was expecting beach slippers to be provided but there were none :( Also not many toiletries were provided eg combs, sunscreen

    • Family with children
      6.2

      Friendly staff.

      Location just to far away from the rest of Phuket. Uncomfortable bed. Rooms need revamped Hotel feels old compared to others in Phuket

    • Family with children
      9.2

      The hotel was good and the staff were very friendly and helpful.

      The only negative was that it is about 40mins taxi ride from Phuket township and the main shopping areas. It is very isolated but a good location if you just want to relax and use the hotel facilities.Tours will collect participants from the hotel but again because it is isolated, we found we were first on the bus and last off. Otherwise a very enjoyable vacation.

    • Family with children
      7.8

      A sprawling but beautifully landscaped tropical resort, with lots of greenery and water features. 3 lovely pools for different moods (one does not allow children under 16); my kids (aged 3 and 6) loved the water slide at the main pool. The staff come round and offer ice-cold towels, cut fruit and iced lollies to cool off the tropical heat. Food is served poolside too (great thin crust pizzas). We got the cheapest room (garden view) but it was large and has bathtub and separate shower so it suited 2 adults and kids just fine. We had a King sized bed and staff made up a futon for the kids on the raised "sala" platform facing the picture window. The chambermaid leaves behind a new towel animal each day and a bottle of water per guest. Free Wi-fi around the resort even poolside. Lots of free activities like bike rental, fitness club, Pilates/yoga classes, big kids room (computer games, movies, wooden toys for the littles, and staff to entertain the kids). Cooking classes and Circus class is extra. Short walk or free shuttle to Turtle Village for a change of scene (Coffee Club is pretty decent, a Prime Tailor does great suits/shirts etc, Kashmir Gallery sells gorgeous silk pashminas & carpets, very friendly owner, decent supermarket). Beach is very quiet, no motorised vehicles or vendors, but rather steep incline and pounding surf. It was jellyfish season so no swimming alas. Amazing breakfast buffet, something for every taste, attentive staff. Kids under 7 eat for free. Siam Deli has great selection of breads/pastries and imported goodies. Very self-contained resort, great for a short getaway (we stayed 4 days). The hotel adds 40 baht/day for the turtle fund. Kids keep asking when we're going back.

      1. The spa whilst lovely is very pricey. Staff were a little patronising. The resort has 3 beach huts along the beach front offering massage for 400 baht per hour. Much better value for money!! 2. Eating with young kids can be restrictive. Ate at Siam Cafe and poolside daily, but menu is similar and limited. Coffee Club also had good selection of Western food. Ironically, there was very little Thai food available other than the few items on the menu and at breakfast (good Thai salads and green curry), unless you eat at Ganja restaurant, the in-house Thai restaurant/cooking school. The other thai restaurant is outside the resort for which you need a cab. 3. The flies were really tiresome. Never encountered it before but we usually visit in Dec not Mar. 4. Resort is quite far from Phuket town and taxi fares prohibitive. We were charged 500 baht from airport to resort (less than 15 min ride). Not conducive for sight seeing. OK if you only plan to stay on the resort your whole trip, or cram all sight seeing in one day.

    • Family with children
      8.2

      Excellent resort with food, facilities, activities for the entire spectrum of family. Super-friendly and courteous staff who do everything to make your stay pleasant and memorable.

    • Family with children
      8.2

      The local staff were excellent. Food was also very good in the 3 restaurants we tried. Rooms were pleasant and comfortable. The Spa was excellent, very good staff.

      I tried to send the hotel a few E mails - they all bounced back saying the marroit.com server was unavailable. The hotel never responded to my e mails so I guess they never went through. TV reception and picture quality was very poor - no HD!

    • Family with children
      9.2

      Excellent property, well maintained Free bicycyles for rent with Trek bikes in great condition

      Far from the city and other event locations eg elephant safari or evening entertainment

    • Family with children
      3.8

      Beautiful Beach, it was clean, quiet and directly accessible from the swimming pool and deck area. Children's indoor play area was useful during the hotter hours of the day for small children. Many different dining alternatives - all quite good.

      Overpriced and not consistent with the jw Marriott standards of other countries E.G. Hong Kong. The staff were not well trained. Upon check- in we were offered a 'free upgrade' claiming to be a newly renovated villa, but it was more like a basement level, dark, ground floor apartment, separated from the main resort/pool etc. We finally got our rooms only each room was in a different wing and floor. The rooms were also not consistent in dimension or amenities and all in need of some renovation and better cleaning/housekeeping. We had to call housekeeping ourselves to ask them to make our room. Upon check-out there were several discrepancies in the itemized bill - even the cost of our rooms were charged differently to the price confirmed on Booked.net. As a result it took the staff at check-out almost 2 hours to re-calculate our bill. We were lucky not to have missed our return flight.

    • Couple
      9.6

      The resort was perfect for a relaxing week away. The ocean view room was spacious, clean and well serviced. There were numerous restaurants offering variety of cuisine and food was excellent. There were multiple pools to choose from and each were well staffed. The gym was well equipped. The buffet breakfast was divine with a huge range of options and all staff were friendly and helpful. The setting was gorgeous and the entire resort appeared well kept. And the baby elephants we saw wandering the grounds with their handlers were delightful.

    • Group of friends
      9.6

      Unfortunatley there was an important issue for me & all arab which is unavailiblity of shattaf in the toilet. please note that surprised me & my freind as well

    • Couple
      7.0

      The pool and extras (free water, fruit, sun spray, etc), the rooms (beautiful with great views), the breakfast (enough choice for everyone!) and private beach....

      Bad and impolite reservation staff (hardly interested), location (1.5 hours from Patong Beach and Pukhet), long walks from reservation to rooms.

    • Family with children
      8.8

      Spacious rooms,nice food, great facilities, exellent beach and wondefull poools.

      Arrogant staff at buffet breakfast.

    • Couple
      6.2

      There is nothing I can say about the service, it is perfect, the personnel is really professional! Looks like European experts have done a great job there.

      We had a room with terrace. 1. It is crazy - there is no ventilation in WC! There is a window coming from the room to the WC closed by a screen that has a really poor noise insulation so that you can hear everything that's going on in the WC from the room! 2. We had a garden view, the sun didn't get into the room, there was a smell of some dampness. The hotel has not been repaired for a long time. At the start when waiting for check-in we were given presidential suite even with old furniture in it. 3.The Internet cost $100 per week and it was awfully slow. There was a TV in the room with 600x400 pixels screen resolution. 4. It was an awful sewage smell at the right side from the reception!

    • Family with children
      6.2

      Great property

      The staff was extremely inexperienced and untrained.

    • Older travelers
      6.6

      It's a large sprawling complex, set back from the beach.. We enjoyed the restaurants at the nearby Anantara Resort (a short walk by the sea front) for dinner. The Hotel is actually very near mainland Thailand - nearer than Phuket Town. A comfortable resort with lots of activities, but we could still enjoy the seclusion of the surrounds. To visit the Phuket Town, Patong and other beaches, a suggestion is to take 2 or 3 separate day trips to enjoy the pace and variety of the island.

      The check-in staff could have advised us where our breakfast could be taken (rate inclusive of breakfast) and their method of accounting. We had to ask about both. I wish I had found out more about tipping before I arrived or if the Hotel could mention something in their welcome/arrival package. The seaview was not what we expected - the sea was perhaps 100+ meters away and the view from the room was primarily of a lawn with trees.

    How to reach hotel

    hotel Jw Marriott Phuket Resort & Spa - Mai Khao Mai Khao location
    Show big map »

    Hotel Address:

    231 Moo 3, Mai Khao, Mai Khao, Thailand, 83110

    Get directions
    City Center
    • Mai Khao
      3.0 mi
    Airports
    Restaurants
    • Kabuki Japanese Cuisine Theatre (cuisine: Japanese)
      300 ft
    • The Coffee Club (cuisine: Contemporary, Thai)
      1300 ft
    Beaches
    • Mai Khao Beach
      1.3 mi
    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  12 pm
    • Number of rooms:
      265

    Hotel Awards

    ThaiHOTEL AWARDSRecommendedMai KhaoJw Marriott Phuket Resort & Spa

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Thailand

    Use Badge